Shipping and Returns

  • SHIPPING AND RETURNS

  • U.S. CUSTOMERS ONLY

    We will happily exchange or provide refunds for any unworn items within 7 days of receiving your shipment.

    Jewelry must be returned unworn, with the security tag still attached, and in its original packaging.

    All sale items and pieces purchased during sales are final.

    We do not provide refunds on shipping costs.

    Please email info@monaijewelry.com to process an exchange or return.

  • PROCESSING TIMES

    All of our jewelry pieces are handmade to order and takes 10-14 days to fulfill.

    Please keep in mind that we are a small team, allow up to 3 business days for a response to your customer service inquiry.

  • INTERNATIONAL SHIPMENTS

    Unfortunately, at this time we do not ship outside of the U.S.